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Sylvia J. Hysong, PhD, MA, BA
Michael E DeBakey VA Medical Center
Houston, TX
Sylvia Hysong, PhD, is Assistant Professor of Medicine, Section of Health Services Research, at Baylor College of Medicine and Research Investigator of the Health Policy and Quality Program at the Houston VA Medical Center HSR Center of Innovation (HSR Center). Dr. Hysong received her doctorate in Industrial/Organizational Psychology at Rice University (PhD, 2000), and completed a two-year post-doctoral health services research fellowship at the HSR Center in 2007. Her research interests include primary health care as a work environment, performance measurement, feedback systems, and quality improvement of primary health care. Her research has led to the dissemination of over 30 publications and over eighty conference presentations and workshops, with several manuscripts in preparation. Dr. Hysong is the recipient of a VA HSR Career Development Award entitled "Organizational Correlates of Outpatient Performance Trends in VAMCs." In this research she examines changes in facility performance when specific quality measures change status from actively evaluated (performance measures) to not actively evaluated (support indicators) and vice versa, explores organizational mechanisms that could explain the observed performance changes, and explores how leaders at high and low performing facilities use EPRP data as a source of audit and feedback to maintain and improve performance at their facilities.
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