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Health Services Research & Development

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QUERI Implementation Research

AHRQ’s Health Literacy Universal Precautions Toolkit: A Sine Qua Non for a Patient-Centered Medical Home


by Cindy Brach, M.P.P. ; Laura Noonan, MD
Seminar date: 11/9/2010

Description: Cindy Brach, the lead for health literacy at the Agency for Healthcare Research and Quality, will describe a new toolkit designed for primary care practices to promote better understanding by all patients. The Cyber Seminar will address the need for health literacy universal precautions (i.e., minimizing risk for everyone when it is unclear which patients may be affected, and review several of the 20 tools that address spoken and written communication, self-management and patient empowerment, and supportive systems. Laura Noonan, a pediatrician from North Carolina, will share her experiences in piloting the toolkit and using the toolkit in a health literacy collaborative. Input into the development of health literacy quality improvement and performance measures will be sought from Cyber Seminar participants.

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