Health Services Research & Development

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2017 HSR&D/QUERI National Conference Abstract

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2001 — Advancing VA Connected Care Technology: Shaping Research and Operations Through Collaboration

Lead/Presenter: Jolie Haun, COIN - North Florida/South Georgia and Tampa
All Authors: Haun JH (HSR&D Center of Innovation on Disability and Rehabilitation Research (CINDRR), James. A. Haley VA Hospital) Hogan TP (Center for Healthcare Organization and Implementation Research and Director of VA's eHealth Partnered Evaluation Initiative, Office of Connected Care ) Turvey C (Center for Comprehensive Access and Delivery Research and Evaluation (CADRE), University of Iowa VA Health Care System) Nazi KM (Veterans and Consumers Health Informatics Office, Office of Connected Care)

Brief description of panelists:
Drs. Haun, Hogan, and Turvey have successful track records of effective collaboration with the Veterans and Consumers Health Informatics Office, part of VA's Office of Connected Care, to develop multiple HSR&D- and QUERI-funded studies relevant to Connected Care technologies, including My HealtheVet. These studies have focused on improving the adoption and sustained use of Connected Care among diverse stakeholders including Veterans, their families, VA clinical team members, and community providers. They have collaborated with operational partner Dr. Nazi who works closely with VA researchers to support research as an integral part of My HealtheVet program evaluation efforts.

Description of the question or issue that will be discussed:
This panel will consist of research and operational partners with a successful track record of collaborative work regarding Connected Care technologies. Understanding how technologies are used by different stakeholders and the impact they have on processes of care and health outcomes is critical to implementing transformative, new models of care. This panel will focus on the value of partnered Connected Care research. Presenters will discuss critical aspects of working most effectively with operational partners when conducting research and quality improvement projects focused on the evolution of technologies within the VA, including relevant issues in policy and practice. Panelists will present details about their specific collaborative efforts, review previous and projected projects, share lessons learned, and engage attendees in discussion about effective collaborations.

Significance—Description of why the issue is important for Veterans, VA, and the audience:
Panel discussion will provide critical insights about collaborating effectively with operational partners to conduct Connected Care research that improves Veterans' access to personalized, proactive, patient-driven care. The panel will address how to work collaboratively to shape program priorities, and share operational and analytic resources to address technical and operational level problems in a systematic and evidence-based fashion. Close collaboration is required as connected care research must be informed about the evolution of available technologies and policy regarding their use within VA while, at the same time, targeted research can inform this evolution. Through effective collaborations, HSR&D investigators can remain aware of operational, technical, and policy developments pertaining to the use of Connected Care technologies to improve Veteran care and shape these developments by contributing evidence-based recommendations to operational partners.