Health Services Research & Development

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COIN: Center for Health Information and Communication (CHIC); Indianapolis, IN


Director: Michael Weiner, M.D., M.P.H.


About the COIN

CHIC's mission is to generate knowledge about the design and utility of innovative health information technology (HIT) approaches to improve the quality and outcomes of care.

Focused Areas of Research

CHIC's focused areas of research include:

Website: http://www.ciebp.research.va.gov/

Health Information Technology as a Knowledge Management Tool

The goal of this focus area is to generate knowledge about the utility of newly designed tools that integrate data in the clinical domains of disease prevention, diagnosis, management, and prognostication. CHIC plans to:

  • Develop and test HIT-based tools to streamline data collection, integration, and presentation;
  • Integrate patient-specific data and information with clinical knowledge, leading to patient-centered decision-making; and
  • Provide high-quality care consistent with clinical guidelines and the standard of care.

CHIC investigators will conduct research projects using HIT in the following clinical domains:

  • Primary and secondary prevention of cancer, cardiovascular disease, and certain communicable diseases;
  • Quality assessment of stroke care;
  • Short-term prognosis of patients discharged from inpatient care; and
  • Organization and format of medication alerts.

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Enhancing Information Exchange during Hand-offs and Transitions of Care

The goals of this focus area are to:

  • Gather information across handoffs and transitions of care to identify similarities and differences in patterns of health information exchanged; and
  • Design and test interventions to improve provider-to-provider hand-offs and patients' transitions of care.

This work will advance our understanding of innovative approaches to collect, organize, and present effectively the electronic, face-to-face, telephonic, and written information exchanged during hand-offs—interpersonal transfers of responsibility between clinicians—and transitions of care that maximize patient safety.

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Partner Offices

Each COIN works closely with operational partners throughout the VA healthcare system. CHIC's partners include:

  • DoD/VA Interagency Program Office (IPO)
  • Office of Informatics and Analytics
  • National Center for Health Promotion and Disease Prevention (NCP)
  • Office of Patient Centered Care and Cultural Transformation

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