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Health Services Research & Development

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Patient Aligned Care Teams (PACT) Demonstration Labs

Creating a Patient Engagement Toolkit


by Shimrit Keddem, MS
Seminar date: 1/18/2017

Description: This presentation will describe a process used to understand the practices that VHA PACT clinicians use to engage patients. Using a Delphi method, this comprehensive list of patient engagement practices was prioritized to create a web-based toolkit for dissemination to PACT providers with the goal of improving patient engagement. This Cyberseminar is intended for a general audience with interest in primary care and team-based care delivery.



DOWNLOAD: PDF handout | Audio only (mp3) | transcript


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