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Health Services Research & Development

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Patient Aligned Care Teams (PACT) Demonstration Labs

Implementing the Group Practice Manager in the VHA: A View from the Field


by George Sayre, PsyD
Seminar date: 11/22/2017

Description: As part of the In 2014 Congress passed the Veterans Access, Choice, and Accountability Act (VACAA) VA created a new position: Group Practice Manager (GPM). Findings from a qualitative evaluation of five prototype Group Practice Manager sites included the variety of specific functions involved in making services accessible: engaging staff across, need for strong “people skills” and some level of authority; and interpreting and communicating data. National and locally tailored training and tools were critical to the role. Intended audience: Group Practice Managers, Clinical, VA facility and national leadership, and VA Informatics.



DOWNLOAD: PDF handout | Audio only (mp3) | transcript


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