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QUERI Implementation Research Group

Balancing Measures: Identifying Unintended Consequences of Diabetes Quality Performance Measures

by David Aron, MD, MS
Seminar date: 1/11/2018

Description: Performance measurement has become a way of life in healthcare, but as stated by the poet Robert Burns in “To a Mouse,” by: “The best laid schemes o' mice an' men / Gang aft a-gley.” The case of a performance measure for glycemic control in diabetes and its consequences will be discussed from different perspectives. Intended audience: individuals interested in systems thinking, performance measurement, quality improvement, and de-implementation of low (or no) value care.

DOWNLOAD: PDF handout | Audio only (mp3) | transcript

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