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Health Services Research & Development

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COnsortia of REsearch

Access and Virtual Care COREs: Complementary Initiatives to Speed the Research Cycle


by Jolie Haun, PhD EdS LMT ; Paul Hebert, PhD ; Timothy Hogan, Ph.D. ; Charlie Wray, DO, MS
Seminar date: 3/3/2021

Description: The Veterans Access Research Consortium (VARC) and the Virtual Care Consortium of Research (VC CORE) are Consortia of Research (COREs) that support distinct VA research priorities, though they often work synergistically. As a CORE, VARC seeks to improve access by leveraging better measures of access and examining how various interventions, including those involving health information technologies, impact access. The VC CORE aims to investigate the ability of virtual care modalities to increase Veteran access to services, improve workflow and workload of VA clinical team members, and engage and support Veterans to participate in their own care. In this Cyberseminar Dr. Stephanie Shimada (VARC) and Dr. Timothy Hogan (VC CORE) will explore the differences between the two COREs and identify opportunities for synergy and collaboration. The Cyberseminar will also feature work from three VA researchers in the CORE research networks: • Dr. Paul Hebert will present the results of an Office of Primary Care-funded study examining the impact of incorporating Nurse Practitioners into VA call centers on healthcare use, cost, and timeliness of care. • Dr. Jolie Haun will present results from her study developing implementation strategies to promote PACT team adoption of virtual medical modalities such as My HealtheVet, telehealth, and mobile applications. • Dr. Charlie Wray, Associate Investigator with the VC CORE, will present the aims of his newly funded HSR&D Career Development Award aimed at improving access to care by identifying, describing, and engaging Veterans who would most benefit from VA Video Connect in order to reduce “no-shows” (missed appointments) in primary care. Intended Audience: VA researchers and operational staff interested in access and virtual care topics.

View archived session video:



DOWNLOAD: PDF handout | Audio only (mp3) | transcript


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