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Health Services Research & Development

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Patient Aligned Care Teams (PACT) Demonstration Labs

Provider and Staff Experience with PACT: Results and recommendations from national and regional primary care surveys


by Christian Helfrich, PhD, MPH ; Sandra Joos, PhD, MPH ; Lisa Meredith, PhD
Seminar date: 2/20/2013

Description: In this follow-up to the January PACT Demonstration Lab cyberseminar, investigators from the VISN 20 and VISN 22 PACT Demonstration Labs present data on self-reported staff experience with the PACT implementation and associations with primary care employee burnout. They will contrast and compare their findings to data from the national PACT survey. Dr. Joos will report findings on staff experience from a survey tailored for VISN20 PACT Demonstration Lab sites, and Dr. Meredith will report staff experience from a survey tailored for VISN 22 PACT Demonstration Lab sites. Dr. Helfrich will discuss results from the national Primary Care Staff Survey administered in 2012.

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