The objective of this Evidence Brief is to synthesize the literature on the effectiveness of
mandatory online employee compliance training. The ESP Coordinating Center investigators and
representatives of the VHA Mandatory Training Subcommittee worked together to identify the
population, comparator, outcome, timing, setting, and study design characteristics of interest. The
VHA Mandatory Training Subcommittee approved the following key questions and eligibility
criteria to guide this review:
Key Question #1: What is the effectiveness and comparative effectiveness of mandatory
computer-based trainings on government ethics, workplace harassment, or privacy and
information security-related topics?
Key Question 1a: Does the effectiveness of these mandatory computer-based
trainings vary by format (eg, just-in-time training, competency-based assessment,
stepped training delivery) or repetition of training?
Key Question 1b: Does the effectiveness of these mandatory computer-based
trainings vary by the method of training delivery (eg, length, audiovisual
Key Question #2: What are the harms (eg, turnover, morale, grievances, institutional and
opportunity costs) of these mandatory computer-based trainings?