Principal Investigator: Paul G. Shekelle, M.D., Ph.D. Co-Investigators: Isomi M. Miake-Lye, B.A. Annette M. Totten, Ph.D. Mary E. Vaiana, Ph.D.
Evidence-based Synthesis Program (ESP) Center West Los Angeles VA Medical Center
Washington (DC): Department of Veterans Affairs; October 2011
Download PDF: Complete Report, Executive Summary, Report, Appendices
The public presentation of quality and safety data is essential to the Department of Veterans Affairs (VA) commitment to transparency. By making data available VA hopes to engage veterans and families in care, promote informed choice, and stimulate performance improvement activities.
The objectives of this project are: 1) to update a recent systematic review of the evidence that making performance data publically available leads to improvements in quality of care and safety; and 2) to summarize current research about patientsï¿½ and familiesï¿½ use of performance data and how the presentation and distribution of these data could be designed to maximize their use by veterans and family members.