The public presentation of quality and safety data is essential to the Department of Veterans Affairs
(VA) commitment to transparency. By making data available VA hopes to engage veterans and
families in care, promote informed choice, and stimulate performance improvement activities.
The objectives of this project are: 1) to update a recent systematic review of the evidence that
making performance data publically available leads to improvements in quality of care and
safety; and 2) to summarize current research about patientsï¿½ and familiesï¿½ use of performance
data and how the presentation and distribution of these data could be designed to maximize their
use by veterans and family members.