Health Services Research & Development

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Lewinski AA, Anderson RA, Vorderstrasse AA, Johnson CM. Developing Methods That Facilitate Coding and Analysis of Synchronous Conversations via Virtual Environments. International journal of qualitative methods. 2019 Apr 24; 18.
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Abstract: Programs via the Internet are uniquely positioned to capture qualitative data. One reason is because the Internet facilitates the creation of a community of similar individuals who can exchange information and support related to living with a chronic illness. Synchronous conversations via the Internet can provide insight into real-time social interaction and the exchange of social support. One way to analyze interactions among individuals is by using qualitative methods such as content, conversation, or discourse analysis. This manuscript describes how we used content analysis with aspects from conversation and discourse analysis to analyze synchronous conversations via the Internet to describe and . With the increase in Internet interventions that facilitate collection of real-time conversational data, this article provides insight into how combining qualitative methods can facilitate the coding and analysis of these complex data.