Talk to the Veterans Crisis Line now
U.S. flag
An official website of the United States government

Health Services Research & Development

Go to the ORD website
Go to the QUERI website

HSR&D Citation Abstract

Search | Search by Center | Search by Source | Keywords in Title

Relationships between Organizational Climate and Diabetes Quality of Care

Benzer JK, Young GJ, Stolzman KL, Osatuke K, Meterko MM, Caso AC, White RA, Mohr DC. Relationships between Organizational Climate and Diabetes Quality of Care. Poster session presented at: AcademyHealth Annual Research Meeting; 2012 Jun 24; Orlando, FL.

Related HSR&D Project(s)


Objective. To test the utility of a two dimensional model of organizational climate for explaining variation in diabetes care between primary care clinics. Data Sources/Study Setting. Secondary data were obtained from 223 primary care clinics in the Department of Veterans Affairs health care system. Study Design. Organizational climate was defined using the dimensions of task and relational climate. The association between primary care organizational climate and diabetes processes and intermediate outcomes were estimated for 4,539 patients in a cross-sectional study. Data Collection/Extraction Methods. All data were collected from administrative datasets. The climate data were drawn from the 2007 VA All Employee Survey, and the outcomes data were collected as part of the VA External Peer Review Program. Climate data were aggregated to the facility level of analysis and merged with patient-level data. Principal Findings. Relational climate was related to an increased likelihood of diabetes care process adherence, with significant but small effects for adherence to intermediate outcomes. Task climate was generally not shown to be related to adherence. Conclusions. The role of relational climate in predicting the quality of chronic care was supported. Future research should examine the mediators and moderators of relational climate, and further investigate task climate.

Questions about the HSR&D website? Email the Web Team.

Any health information on this website is strictly for informational purposes and is not intended as medical advice. It should not be used to diagnose or treat any condition.