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"We’ll call you if we need you": Regulating teamwork in virtual ICUs

Moeckli J, Thomas JT, Goedken CL, Cram PM, Reisinger HS. "We’ll call you if we need you": Regulating teamwork in virtual ICUs. Paper presented at: Society for Applied Anthropology Annual Meeting; 2015 Mar 26; Pittsburgh, PA.


Telemedicine intensive care units provide remote monitoring and consultative services for ICU staff and patients in their care. Tele-ICUs practice a new and distinct form of critical care delivery that both complements and disrupts established care patterns at the bedside. This paper reports on an 18-month formative evaluation of a Tele-ICU in a Department of Veterans Affairs healthcare network. Using ethnographic field methods, we explored the dimensions of teamwork among technologically mediated, geographically dispersed staff in the critical care environment. This paper discusses how the parameters of team participation are regulated through care practices on both sides of the camera.

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