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Rollins AL, McGrew JH, Kukla M, McGuire AB, Flanagan ME, Hunt MG, Leslie DL, Collins LA, Wright-Berryman JL, Hicks LJ, Salyers MP. Comparison of Assertive Community Treatment Fidelity Assessment Methods: Reliability and Validity. Administration and policy in mental health. 2016 Mar 1; 43(2):157-67.
Dimensions for VA is a web-based tool available to VA staff that enables detailed searches of published research and research projects. Assertive community treatment is known for improving consumer outcomes, but is difficult to implement. On-site fidelity measurement can help ensure model adherence, but is costly in large systems. This study compared reliability and validity of three methods of fidelity assessment (on-site, phone-administered, and expert-scored self-report) using a stratified random sample of 32 mental health intensive case management teams from the Department of Veterans Affairs. Overall, phone, and to a lesser extent, expert-scored self-report fidelity assessments compared favorably to on-site methods in inter-rater reliability and concurrent validity. If used appropriately, these alternative protocols hold promise in monitoring large-scale program fidelity with limited resources.