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Health Services Research & Development

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Research & EHR Synergy

Lessons Learned from Non-VA Health Systems about EHR Modernization

by Jill Draime, PsyD ; Seppo Rinne, MD, PhD ; Ernest Wayde, PhD, MIS
Seminar date: 4/28/2021
Seminar time: 12:00pm-1:00pm
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Description: VA has embarked on a massive organizational change to replace the existing electronic health record (EHR). Because most EHR transitions are driven by commercial EHR systems that rarely publish their results, limited information is available on best practices to support EHR transitions. We conducted a multi-site qualitative study to explore leadership and frontline clinician experiences with EHR transitions at non-VA healthcare systems. Dr. Rinne will present the study findings and describe how these efforts have informed EMPIRIC, a QUERI Partnered Evaluation Initiative that he and Dr. George Sayre developed in partnership with the Office of Electronic Health Record Modernization (OEHRM). Dr. Draime will provide a perspective as OEHRM Change Management Director about how VA’s EHR modernization (EHRM) experience compares with other systems described in the study.

Learning objectives
Determine major organizational challenges with EHR transitions.
Identify key lessons learned that could inform strategic decision for future EHR transitions.
Understand how VA experience with EHR modernization compares with other health systems.


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