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A New Equilibrium for Telemedicine & an Evaluation of Concurrent Heart Failure Care


by Jacqueline Ferguson, PhD ; Boback Ziaeian, MD, PhD
Seminar date: 1/25/2024

Description: VC CORE Associate Investigators Jacqueline Ferguson, PhD and Boback Ziaeian, MD present their respective work on the redistribution of in-person and telemedicine encounters entering a post-pandemic phase. Jacqueline will delineate a timeline (2019-2023) of acute surges of telemedicine and describe the new equilibrium of telemedicine at VA in which telephone-based care has largely returned to pre-pandemic levels, but video care accounts for 10-30% of care among primary, mental health or subspecialty care services. Boback will present a national evaluation of heart failure care utilization, performance quality measures, hospitalizations, and mortality for Veterans with heart failure pre and post pandemic.

Intended Audience: Clinicians, researchers, and staff interested in virtual care/telemedicine and chronic disease management.

View archived session video:



DOWNLOAD: PDF handout | Audio only (mp3) | transcript


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