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A Comparative Effectiveness Trial to Reduce Burnout and Improve Quality of Care.

Salyers MP, Garabrant JM, Luther L, Henry N, Fukui S, Shimp D, Wu W, Gearhart T, Morse G, York MM, Rollins AL. A Comparative Effectiveness Trial to Reduce Burnout and Improve Quality of Care. Administration and policy in mental health. 2019 Mar 1; 46(2):238-254.

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Abstract:

Clinician burnout is presumed to negatively impact healthcare quality; yet scant research has rigorously addressed this hypothesis. Using a mixed-methods, randomized, comparative effectiveness design, we tested two competing approaches to improve care-one addressing clinician burnout and the other addressing how clinicians interact with consumers-with 192 clinicians and 469 consumers at two community mental health centers. Although qualitative reports were promising, we found no comparative effectiveness for either intervention on burnout, patient-centered processes, or other outcomes. Discussion includes identifying ways to strengthen approaches to clinician burnout.




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