CHOIR's mission is to advance coordinated, patient-centered health care for all Veterans through research and quality improvement.
The Center’s work focuses on:
Patient-Centered Care (PCC) means providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions. PCC means including patient context, for example social determinants of health, thinking about patients' health and well-being broadly (beyond typical clinical outcomes), and focusing on patients in their daily lives.
In VA, Care Coordination defined as facilitating integration of, and navigation through, health care services, within and across care settings, to help patients receive the care they need and want without unnecessary duplication of services or avoidable inconvenience. Care coordination ideally is patient-centered, but research may focus on other aspects such as patient safety, duplication of services, health care costs, etc.
CHOIR conducts health services research across a wide range of topics concentrated around our focal areas with additional projects which cut across our other research areas: optimizing medication prescribing and management, organization and implementation, VHA Innovators Network (iNET), long-term care, patient safety and recovery in behaviorally vulnerable populations.
Each COIN works closely with operational partners throughout the VA healthcare system. CHOIR's partners include: