• Shah VV, Villaflores CW, Chuong LH, Leuchter RK, Kilaru AS, Vangala S, Sarkisian CA. Association Between In-Person vs Telehealth Follow-up and Rates of Repeated Hospital Visits Among Patients Seen in the Emergency Department. JAMA Network Open. 2022 Oct 3; 5(10):e2237783.
• Cordasco KM, Yuan AH, Rollman JE, Moreau JL, Edwards LK, Gable AR, Hsiao JJ, Ganz DA, Vashi AA, Mehta PA, Jackson NJ. Veterans' Use of Telehealth for Veterans Health Administration Community Care Urgent Care During the Early COVID-19 Pandemic. Medical care. 2022 Nov 1; 60(11):860-867.
• Miller MJ, Pak SS, Keller DR, Gustavson AM, Barnes DE. Physical Therapist Telehealth Delivery at 1 Year Into COVID-19. Physical Therapy. 2022 Sep 17.
• Verma A, Fonarow GC, Hsu JJ, Jackevicius CA, Mody FV, Amidi O, Goldberg S, Upparapalli D, Theodoropoulos K, Gregorio S, Chang DS, Bostrom K, Althouse AD, Ziaeian B. The design of the Dashboard Activated Services and Telehealth for Heart Failure (DASH-HF) study: A pragmatic quality improvement randomized implementation trial for patients with heart failure with reduced ejection fraction. Contemporary clinical trials. 2022 Sep 1; 120:106895.
• Narcisse MR, Andersen JA, Felix HC, Hayes CJ, Eswaran H, McElfish PA. Factors associated with telehealth use among adults in the United States: Findings from the 2020 National Health Interview Survey. Journal of telemedicine and telecare. 2022 Jul 26; 1357633X221113192.

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• VA Treatment of Opioid Use Disorder was Maintained During the COVID Pandemic Through Rapid Shift to Telehealth
  At the beginning of the COVID pandemic, key federal policy changes were implemented to decrease barriers to telehealth-delivery of buprenorphine, a life-saving medication treatment for patients with opioid use disorder (OUD). This study examined the impact of these COVID-19 policies on buprenorphine treatment across different modalities (telephone, video, and in-person visits). Findings showed tha...
  
  Date: July 28, 2022
• Characteristics of the Rise in Telehealth During COVID Pandemic
  This study sought to examine patient, provider, and site-level characteristics of any virtual and video-based care in primary care (PC). Findings showed that before the onset of COVID-19, only 14% of PC patients used any telehealth services, and only 0.3% used video-based care. However, during the first 12 months of COVID-19, 63% of patients used telehealth services, and 11% used video-based care....
  
  Date: June 18, 2022
• Genetic Consultation Provided by VA Facilities or Centralized VA Virtual Care More Timely and Better Coordinated than Community Care Options
  This study assessed care coordination and equity in the delivery of genetic care for the care models available to VA patients (i.e., VA-traditional, centralized VA-telehealth, and non-VA care). Findings showed that VA genetic care models – both traditional and centralized telehealth – had better care coordination than non-VA care. Veterans referred to non-VA care completed their consult only 57% o...
  
  Date: April 11, 2022
• Receipt of Video Tablets among Rural Veterans Associated with Increased Use of Mental Health Care and Less Suicidal Behavior
  This study sought to evaluate the association between the escalated distribution of VA’s video-enabled tablets during the COVID-19 pandemic and rural Veterans’ mental health service use and suicide-related outcomes. Findings showed that receipt of a video tablet was associated with the increased use of mental healthcare via video and increased psychotherapy visits across all modalities. Tablets al...
  
  Date: April 6, 2022
• Primary Care Intensive Management for High-Risk VA Patients Did Not Improve Long-term (12-24 Month) Outcomes or Costs
  This randomized trial tested whether primary care intensive management (PIM) teams could decrease acute care use, such as emergency department visits and hospitalizations, among high-risk Veterans during the second year of PIM implementation. Findings showed that offering an intensive case management program in addition to routine primary care services for high-risk patients increased outpatient u...
  
  Date: June 18, 2021

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• Overview: VA Telehealth || In Progress

  QUERI eHealth National Partnered Evaluation Initiative (QUERI eHealth) works...and experience of care. Recently, eHealth QUERI launched a novel effort to develop

• Improving Patient-Provider Communications to Reduce Mental Health Disparities || In Progress

  ...investigators' current WEB-ED that includes an eHealth (MyHealtheVet) with an enhanced shared...RCT to: assess the usefulness of an eHealth interface and the perceptions of how

• Advancements in VA Mental Healthcare || In Progress

  ...in Mental Healthcare (PRIME Care) eHealth Tools to Engage Service Men and Women

• eHealth Tools to Engage Service Men and Women in Post-Deployment Mental Healthcare || In Progress

• Tele-urgent Care for Low-acuity Conditions: A Systematic Review

  OR Android OR iPad OR Blackberry OR eHealth OR e- health OR mHealth OR m-health...OR Android OR iPad OR Blackberry OR eHealth OR mHealth OR 'video consultation'

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• Implementing eScreening Technology in Four Clinics in the Veterans Health Administration: A mixed-method 12/20/2018
• Telehealth in VA and electronic medical record best practices 09/12/2017

Other Resources

eHealth/Telehealth

• Learn more about how VA's Quality Enhancement Research Initiative Partnered Evaluation program is working with the VA Office of Telehealth Services to evaluate eHealth technologies across the VA healthcare system.
• Visit the VA's Office of Telehealth Service's website to learn more about how technology is being used to improve care for Veterans.
• Learn more about how VA's Quality Enhancement Research Initiative Virtual Specialty Care Program is working to deliver and evaluate technology facilitated specialty care to rural-dwelling Veterans.