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Director's Letter by Seth A. Eisen, M.D., M.Sc.
The Challenge of Patient-Provider
Communication in Ambulatory Care
by Al Perry M.P.A., M.H.A., FACHE
Director, VA Central California Health Care System
Good Communication Is Not Magic
by James Tulsky, M.D., Center for Health Services Research in Primary Care
Durham VA Medical Center
Exam Room Computing and the
by Richard M. Frankel, Ph.D., The Richard L. Roudebush VA HSR&D Center of Excellence on Implementing Evidence-Based Practice, Indianapolis, Indiana
The Importance of Clinician-Patient Communication Behaviors
by Howard S. Gordon, M.D., Jesse Brown VAMC and the VA HSR&D Center for Management of Complex Chronic Care, Chicago, Illinois
Safe and Effective Communication to Prevent Diagnostic Errors
by Hardeep Singh, M.D., M.P.H., VA HSR&D Houston Center for Quality of Care and Utilization Studies, Houston, Texas
The Case for Communication
by Bruce S. Ling, M.D., M.P.H., Core Investigator, VA HSR&D Center for
Health Equity Research and Promotion, VA Pittsburgh Healthcare System,