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Director's Letter by David Atkins, MD, MPH, Director, HSR&D
Listening to Veterans about Access to Care
by Steven M. Wright, PhD, VHA Office of Analytics and Business Intelligence,
Tracking Veterans' Perceptions of
Access to Care
by John Fortney, PhD, HSR&D Center of Innovation for Veteran-Centered and
Value-Driven Care, Seattle, Washington; Susan Kirsh, MD, MPH, VA Office
of Clinical Operations, Washington, DC; and Jeffrey Pyne, MD, HSR&D Center
for Mental Healthcare and Outcomes Research and VA South Central Mental
Illness Education and Clinical Center, Little Rock, Arkansas
Distance and Access
by John F. McCarthy, PhD, MPH, Serious Mental Illness Treatment Resource and
Evaluation Center (SMITREC), Office of Mental Health Operations, HSR&D Center for
Clinical Management Research, Ann Arbor, Michigan
Evaluation of Initiatives Designed to
Increase Access to Patient Care:
E-Consults and SCAN-ECHO
by Katherine Williams, MPH, and Leah Haverhals, MA with the VA Eastern Colorado
Health Care System, Denver, Colorado and Sherry Ball, PhD, Louis Stokes
Cleveland VA Medical Center, Cleveland, Ohio. The authors are affiliated with
the Virtual VHA Specialty Care Evaluation Center.
The Evolution of Veteran-Centric Access
by Julia Prentice, PhD, Steven Pizer, PhD, both with the Evidence-Based Policy
Resource Center and Health Care Financing and Economics, VA Boston
Healthcare System, Boston, Massachusetts
Veteran Access to Health Care:
A Conversation with VA Ann Arbor
Healthcare System Director Robert
Veterans Crisis Line:
1-800-273-8255 (Press 1)
U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420
Updated/Reviewed: November 10, 2015