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Director's Letter by David Atkins, MD, MPH, Director, HSR&D
Listening to Veterans about Access to Care by Steven M. Wright, PhD, VHA Office of Analytics and Business Intelligence, Washington, DC
Tracking Veterans' Perceptions of Access to Care by John Fortney, PhD, HSR&D Center of Innovation for Veteran-Centered and Value-Driven Care, Seattle, Washington; Susan Kirsh, MD, MPH, VA Office of Clinical Operations, Washington, DC; and Jeffrey Pyne, MD, HSR&D Center for Mental Healthcare and Outcomes Research and VA South Central Mental Illness Education and Clinical Center, Little Rock, Arkansas
Distance and Access by John F. McCarthy, PhD, MPH, Serious Mental Illness Treatment Resource and Evaluation Center (SMITREC), Office of Mental Health Operations, HSR&D Center for Clinical Management Research, Ann Arbor, Michigan
Evaluation of Initiatives Designed to Increase Access to Patient Care: E-Consults and SCAN-ECHO by Katherine Williams, MPH, and Leah Haverhals, MA with the VA Eastern Colorado Health Care System, Denver, Colorado and Sherry Ball, PhD, Louis Stokes Cleveland VA Medical Center, Cleveland, Ohio. The authors are affiliated with the Virtual VHA Specialty Care Evaluation Center.
The Evolution of Veteran-Centric Access Metrics by Julia Prentice, PhD, Steven Pizer, PhD, both with the Evidence-Based Policy Resource Center and Health Care Financing and Economics, VA Boston Healthcare System, Boston, Massachusetts
Veteran Access to Health Care: A Conversation with VA Ann Arbor Healthcare System Director Robert McDivitt